Common Questions  

Where is your office located?   anxiety, depression, stress, marriage,therapy
My office  is located in Allen, Texas at 1506 N. Greenville Ave., Suite 250.

How much do you charge ?
The fee for a 50-55 minute individual counseling or coaching session is $90.00. The fee
for couples counseling is $90 for weekly sessions or $130 for a 90 minute session every
other week.  I accept cash, check, MASTERCARD and VISA.   I have an option for
purchasing five sessions in advance for a 5% discount, or ten sessions in advance for a
10% discount.
anxiety,depression,stress,cognitive,anger,psychotherapist

How do I get started?
When you call me, we will briefly discuss the issue that is bringing you to counseling. We
will set up a time for your initial appointment.  This session will last about 55 minutes
during which we will identify your needs and the goals of therapy.  Also, you will
complete paperwork to keep on file.  If I am unable to provide the type of service you
need or request, I will refer you to an appropriate outside practitioner or agency.  
                
Do you take insurance?
More and more highly qualified therapists, like myself, are choosing to stay off most  
insurance provider lists and to be available as out-of-network providers.  We feel that by
avoiding the restrictions and intrusions of insurance company representatives, we can
provide quality, personal, relationship, and family counseling services  based on your
individual needs. *** CONSIDER THESE IMPORTANT ISSUES while deciding to use out-
of-network counseling services:

  •  You and I can decide what kind of counseling and how many sessions may be
necessary better than insurance company representatives (who may have little or no
training).
  •  Some insurance companies will not cover counseling until or unless the client is
severely affected by depression or bipolar disorder.  Insurance  companies  can    
be very limiting in their coverage of relationship problems and emotional disorders.  By
using an out-of-network provider, you can start counseling before  your situation
becomes more severe.
  •  Usually, insurance companies will only cover a limited number of sessions.  
    Sometimes, the number of approved sessions is just not long enough for you to
    address your problems satisfactorily.  In order to be approved for more sessions
    when you have used your limit, the counselor must again share your personal
    information with another representative.  If more  sessions are not approved,
    you could be faced with paying a much higher fee yourself or discontinuing
    counseling prematurely.  

Many times, all you will need to do is send in a receipt to your insurance company. You
can call the behavioral health phone number on the back of your insurance card and
find out how your company reimburses out-of-network expenses and get the address
you need to send in your receipts.   I can give you a receipt with all the information the
company will need on it.       
                
How long will I be in counseling?
You can affect change in your life in as little as 6 weeks, depending on what issues and
problems you bring to counseling.  However, counseling can last from 6 weeks to more
than 2 years, depending on the complexity  of your concerns and the level of
dedication you have to making real changes in your life.

I feel uneasy about discussing personal issues with a stranger!!
Making that first call can be difficult. You may feel anxious, embarrassed, or discouraged.
However, it may help you to know that  by being a counselor and not a friend or family
member it is actually easier for me to help you.  Sometimes, friends or family members
can be biased and subjective in their attempt to help. A good counselor is objective,
non-judgmental and creates a warm and accepting environment  in which you can
relax, begin to trust, and address your issues in safety.

What about confidentiality?
I cannot disclose any of our discussions to anyone without your consent.  Everything
you say in counseling is confidential, unless I am required, by law, to break
confidentiality to protect you or somebody else from harm.  If you have questions
about confidentiality or its limits we can discuss them during your first session.

Becki A. Hein, MS, LPC
1506 N. Greenville,
Suite 250
Allen, TX 75002
469-235-3123
STOP WORRYING...START LIVING !!